Finden Ltd respects your privacy and is committed to protecting your personal information.

The privacy policy below contains important information on how and why Finden Ltd collects and processes your personal information through your use of this website, and on your rights in relation to your personal information.


Who we are

This Privacy Policy is issued on behalf of Finden Ltd. References to “Finden Ltd”, “we”, “us” or “our” relate to Finden Ltd responsible for processing your personal information.

For the purposes of applicable data protection laws (including the EU General Data Protection Regulation, “GDPR”) Finden Ltd (with company number 8254352 and registered office at Merchant House, 5 East St Helen Street, Abingdon, Oxfordshire. OX14 5EG) is the controller of your personal information and responsible for this website,

What personal data we collect and why we collect it

“Personal information” means information that enables you to be identified, either directly or indirectly.

We may collect, use, store or transfer some or all the following kinds of personal information about you:

  • Behavioural information on your visit to the website: As you interact with our website, we automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data using cookies.
  • Email address, where you have requested receipt of a regular email communication.
  • Contact information, including your full name, company name, telephone number and email address, where you have submitted an enquiry via our website contact forms.

We do not collect any sensitive information about you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health or genetic and biometric data) or any information regarding criminal convictions or offences.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may share your personal information with the following parties where it is necessary to fulfil the purposes we collected it for:

  • Associated entities within Finden Ltd
  • External third parties, including:
    • Service providers (acting as data processors) who provide IT and system administration services
    • Law enforcement or other authorities where required to do so to comply with a legal or regulatory obligation.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

How long we retain your data

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

Any analytical data from the website collected via cookies will be automatically erased after 24 months.

What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can request details or copies of the personal information we hold about you.

You can request to have your personal information corrected if it is inaccurate, and completed if it is incomplete.

You can, in certain circumstances, object to or restrict the processing of your personal information.

You can, in certain circumstances, request to have your personal information transferred to a third party.

Contact information

If you have any questions or concerns about the way we treat your personal information, any questions about your rights in relation to your information, or if you would like to request a copy of the personal information we hold about you, please contact us at:

Additional information

How we protect your data

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We limit access to your personal information to those individuals who have a business need to access it.

We regularly monitor our systems for possible vulnerabilities and attacks and carry out tests to identify ways to further strengthen security. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

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